Terms & Conditions
Please read carefully before continuing
Terms and Conditions – Salesforce Web Platform
1. Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") govern your use of the Salesforce web platform ("Platform") operated by PT Solusi Kerah Byru ("Company", "we", "us", or "Byru"). The Platform is designed to support sales operations, delivery, collections, and sales force management.
By accessing or using this Platform, you ("User" or "you") acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE PLATFORM.
2. Definitions
Platform: The Salesforce web platform provided by PT Solusi Kerah Byru.
User: Employees, partners, or authorized parties granted access to the Platform.
Content: All data, information, text, images, reports, and other materials available or generated through the Platform.
Account: Login credentials (username and password) provided to Users to access the Platform.
3. Eligibility and Account Registration
3.1 Eligibility
The Platform is only available to:
Official employees of PT Solusi Kerah Byru or its affiliated companies.
Business partners authorized by the Company.
Individuals who are at least 18 years old and have legal capacity to enter into agreements.
3.2 User Account
Accounts will be created and provided by Company administrators.
You are responsible for maintaining the confidentiality of your account credentials.
You are not permitted to share your account with others.
You must immediately notify us if unauthorized use of your account or any security breach occurs.
The Company reserves the right to deactivate or delete accounts at any time if these Terms are violated.
4. Use of the Platform
4.1 Limited License
The Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform in accordance with these Terms and for legitimate business purposes.
4.2 Usage Restrictions
You are NOT PERMITTED to:
Use the Platform for unlawful or unauthorized purposes.
Attempt to access systems, networks, or other data without authorization.
Reverse engineer, decompile, or disassemble the Platform.
Interfere with or disrupt the integrity or performance of the Platform.
Upload viruses, malware, or other malicious code.
Use robots, spiders, scrapers, or other automated tools to access the Platform without written permission.
Abuse or exploit system vulnerabilities.
Use the Platform for the benefit of competitors or third parties without permission.
Remove, alter, or obscure copyright notices or other intellectual property rights notices.
4.3 Responsible Use
You agree to:
Use the Platform only for its intended purposes and in accordance with provided instructions.
Comply with all Company internal policies regarding information system use.
Report any bugs, vulnerabilities, or security issues you discover.
5. Ownership and Intellectual Property
5.1 Platform Ownership
The Platform, including all source code, design, features, functions, graphics, logos, and content provided by the Company, is and remains the exclusive property of PT Solusi Kerah Byru and its licensors. The Platform is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
5.2 User Content
Data you enter or generate through the Platform ("User Content") remains the property of the Company or your employer.
By using the Platform, you grant the Company the right to use, store, process, and analyze User Content for operational, analytical, and service improvement purposes.
5.3 Feedback
If you provide suggestions, ideas, or feedback about the Platform, you agree that the Company may use such feedback without any obligation of compensation to you.
6. Privacy and Data Protection
Your use of personal data is governed by our Privacy Policy, which is an integral part of these Terms. By using the Platform, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy.
7. Platform Availability and Maintenance
7.1 Availability
We strive to keep the Platform available 24/7, but we do not guarantee that the Platform will always be available, uninterrupted, or error-free. Access may be disrupted due to:
Scheduled or unscheduled maintenance.
Technical issues or system failures.
Factors beyond our control (force majeure).
7.2 Maintenance and Updates
The Company reserves the right to:
Perform maintenance, updates, or modifications to the Platform at any time.
Add, modify, or remove Platform features.
Suspend or discontinue the Platform temporarily or permanently with or without prior notice.
8. User Responsibilities and Indemnification
8.1 Responsibility
You are fully responsible for:
All activities that occur through your account.
The accuracy and completeness of data you enter into the Platform.
Compliance with all applicable laws and regulations.
8.2 Indemnification
You agree to defend, indemnify, and hold harmless the Company, its directors, employees, agents, and partners from any claims, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:
Your violation of these Terms.
Unauthorized or unlawful use of the Platform.
Violation of third-party rights.
9. Limitation of Liability
9.1 Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR SECURITY.
9.2 Limitation of Liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR:
Indirect, incidental, special, consequential, or punitive damages.
Loss of data, profits, revenue, or business opportunities.
Business interruption or other commercial losses.
THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THE USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID (IF ANY) TO ACCESS THE PLATFORM IN THE LAST 12 MONTHS.
10. Suspension and Termination
10.1 Suspension by Company
The Company reserves the right to suspend or terminate your access to the Platform, with or without notice, if:
You violate these Terms.
Your use poses a security or legal risk.
Your employment or partnership relationship with the Company ends.
Required by law or court order.
10.2 Termination by User
You may terminate your use of the Platform at any time by ceasing access and notifying the administrator.
10.3 Effect of Termination
Upon termination:
Your right to access the Platform will immediately cease.
All data associated with your account may be deleted in accordance with our data retention policy.
Terms that by their nature should survive (including ownership, indemnification, limitation of liability) will continue to apply.
11. Changes to Terms
The Company reserves the right to modify or update these Terms from time to time. Material changes will be notified through:
Notice on the Platform.
Email to your registered address.
Official Company communication channels.
By continuing to use the Platform after changes take effect, you are deemed to have accepted the updated Terms.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles.
12.2 Dispute Resolution
Any dispute arising from or relating to these Terms shall be resolved through:
Negotiation: The parties agree to first resolve disputes through negotiation.
Mediation: If negotiation does not reach a result, disputes may be resolved through mediation.
Arbitration/Court: If mediation fails, disputes will be resolved through arbitration or courts with jurisdiction in Jakarta, Indonesia.
13. General Provisions
13.1 Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable, that provision shall be severed and shall not affect the validity of other provisions.
13.2 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding use of the Platform.
13.3 No Waiver
The Company's failure to enforce any right or provision shall not be deemed a waiver of such right or provision.
13.4 Assignment
You may not assign your rights or obligations under these Terms without the Company's written consent. The Company may assign its rights and obligations without restriction.
13.5 Language
These Terms are prepared in Indonesian and English. In case of any difference in interpretation, the Indonesian version shall prevail.
14. Contact
For questions regarding these Terms and Conditions, please contact:
Ruko Pecenongan
Jl. Pintu Air II no. 1 Rt. 2/Rw.4 Blok E1 Kebon Kelapa, Gambir Jakarta Pusat
Email: info@byru.id
Phone: +62 811-1916-5742
1. Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") govern your use of the Salesforce web platform ("Platform") operated by PT Solusi Kerah Byru ("Company", "we", "us", or "Byru"). The Platform is designed to support sales operations, delivery, collections, and sales force management.
By accessing or using this Platform, you ("User" or "you") acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE PLATFORM.
2. Definitions
Platform: The Salesforce web platform provided by PT Solusi Kerah Byru.
User: Employees, partners, or authorized parties granted access to the Platform.
Content: All data, information, text, images, reports, and other materials available or generated through the Platform.
Account: Login credentials (username and password) provided to Users to access the Platform.
3. Eligibility and Account Registration
3.1 Eligibility
The Platform is only available to:
Official employees of PT Solusi Kerah Byru or its affiliated companies.
Business partners authorized by the Company.
Individuals who are at least 18 years old and have legal capacity to enter into agreements.
3.2 User Account
Accounts will be created and provided by Company administrators.
You are responsible for maintaining the confidentiality of your account credentials.
You are not permitted to share your account with others.
You must immediately notify us if unauthorized use of your account or any security breach occurs.
The Company reserves the right to deactivate or delete accounts at any time if these Terms are violated.
4. Use of the Platform
4.1 Limited License
The Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform in accordance with these Terms and for legitimate business purposes.
4.2 Usage Restrictions
You are NOT PERMITTED to:
Use the Platform for unlawful or unauthorized purposes.
Attempt to access systems, networks, or other data without authorization.
Reverse engineer, decompile, or disassemble the Platform.
Interfere with or disrupt the integrity or performance of the Platform.
Upload viruses, malware, or other malicious code.
Use robots, spiders, scrapers, or other automated tools to access the Platform without written permission.
Abuse or exploit system vulnerabilities.
Use the Platform for the benefit of competitors or third parties without permission.
Remove, alter, or obscure copyright notices or other intellectual property rights notices.
4.3 Responsible Use
You agree to:
Use the Platform only for its intended purposes and in accordance with provided instructions.
Comply with all Company internal policies regarding information system use.
Report any bugs, vulnerabilities, or security issues you discover.
5. Ownership and Intellectual Property
5.1 Platform Ownership
The Platform, including all source code, design, features, functions, graphics, logos, and content provided by the Company, is and remains the exclusive property of PT Solusi Kerah Byru and its licensors. The Platform is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
5.2 User Content
Data you enter or generate through the Platform ("User Content") remains the property of the Company or your employer.
By using the Platform, you grant the Company the right to use, store, process, and analyze User Content for operational, analytical, and service improvement purposes.
5.3 Feedback
If you provide suggestions, ideas, or feedback about the Platform, you agree that the Company may use such feedback without any obligation of compensation to you.
6. Privacy and Data Protection
Your use of personal data is governed by our Privacy Policy, which is an integral part of these Terms. By using the Platform, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy.
7. Platform Availability and Maintenance
7.1 Availability
We strive to keep the Platform available 24/7, but we do not guarantee that the Platform will always be available, uninterrupted, or error-free. Access may be disrupted due to:
Scheduled or unscheduled maintenance.
Technical issues or system failures.
Factors beyond our control (force majeure).
7.2 Maintenance and Updates
The Company reserves the right to:
Perform maintenance, updates, or modifications to the Platform at any time.
Add, modify, or remove Platform features.
Suspend or discontinue the Platform temporarily or permanently with or without prior notice.
8. User Responsibilities and Indemnification
8.1 Responsibility
You are fully responsible for:
All activities that occur through your account.
The accuracy and completeness of data you enter into the Platform.
Compliance with all applicable laws and regulations.
8.2 Indemnification
You agree to defend, indemnify, and hold harmless the Company, its directors, employees, agents, and partners from any claims, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:
Your violation of these Terms.
Unauthorized or unlawful use of the Platform.
Violation of third-party rights.
9. Limitation of Liability
9.1 Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR SECURITY.
9.2 Limitation of Liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR:
Indirect, incidental, special, consequential, or punitive damages.
Loss of data, profits, revenue, or business opportunities.
Business interruption or other commercial losses.
THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THE USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID (IF ANY) TO ACCESS THE PLATFORM IN THE LAST 12 MONTHS.
10. Suspension and Termination
10.1 Suspension by Company
The Company reserves the right to suspend or terminate your access to the Platform, with or without notice, if:
You violate these Terms.
Your use poses a security or legal risk.
Your employment or partnership relationship with the Company ends.
Required by law or court order.
10.2 Termination by User
You may terminate your use of the Platform at any time by ceasing access and notifying the administrator.
10.3 Effect of Termination
Upon termination:
Your right to access the Platform will immediately cease.
All data associated with your account may be deleted in accordance with our data retention policy.
Terms that by their nature should survive (including ownership, indemnification, limitation of liability) will continue to apply.
11. Changes to Terms
The Company reserves the right to modify or update these Terms from time to time. Material changes will be notified through:
Notice on the Platform.
Email to your registered address.
Official Company communication channels.
By continuing to use the Platform after changes take effect, you are deemed to have accepted the updated Terms.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles.
12.2 Dispute Resolution
Any dispute arising from or relating to these Terms shall be resolved through:
Negotiation: The parties agree to first resolve disputes through negotiation.
Mediation: If negotiation does not reach a result, disputes may be resolved through mediation.
Arbitration/Court: If mediation fails, disputes will be resolved through arbitration or courts with jurisdiction in Jakarta, Indonesia.
13. General Provisions
13.1 Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable, that provision shall be severed and shall not affect the validity of other provisions.
13.2 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding use of the Platform.
13.3 No Waiver
The Company's failure to enforce any right or provision shall not be deemed a waiver of such right or provision.
13.4 Assignment
You may not assign your rights or obligations under these Terms without the Company's written consent. The Company may assign its rights and obligations without restriction.
13.5 Language
These Terms are prepared in Indonesian and English. In case of any difference in interpretation, the Indonesian version shall prevail.
14. Contact
For questions regarding these Terms and Conditions, please contact:
Ruko Pecenongan
Jl. Pintu Air II no. 1 Rt. 2/Rw.4 Blok E1 Kebon Kelapa, Gambir Jakarta Pusat
Email: info@byru.id
Phone: +62 811-1916-5742
Cookie Policy
How we use cookies on our website
Cookie Policy – Salesforce Web Platform
Last Updated: December 2024
1. Introduction
PT Solusi Kerah Byru ("we", "Company", or "Byru") uses cookies and similar tracking technologies on the Salesforce Web Platform ("Platform"). This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, your choices regarding cookies, and further information about cookies.
This Policy should be read together with our Privacy Policy which further describes how we use your personal data and your rights.
2. What Are Cookies?
2.1 Definition
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website or platform. Cookies allow the website or platform to recognize your device and remember information about your visit.
2.2 Types of Tracking Technologies
In addition to cookies, we may also use similar technologies such as:
Local Storage: Stores data locally in your browser.
Session Storage: Stores data for the duration of a browser session.
Web Beacons/Pixel Tags: Small invisible images that help us understand user interactions.
Browser Fingerprinting: Identifies devices based on browser and system configuration.
For convenience, in this policy we refer to all these technologies as "cookies".
3. Why We Use Cookies
We use cookies for various purposes:
Security: Protect your account and prevent fraud.
Authentication: Remember that you are logged into the Platform.
Preferences: Store your settings and preferences.
Performance: Understand how the Platform is used and identify areas for improvement.
Analytics: Analyze usage patterns and trends.
Functionality: Enable certain features within the Platform.
4. Types of Cookies We Use
4.1 By Duration
a) Session Cookies
Duration: Automatically deleted when you close your browser.
Purpose: Remember your activities during a browsing session, such as login status.
Examples: Session ID, temporary authentication tokens.
b) Persistent Cookies
Duration: Remain on your device for a set period (days, months, or years).
Purpose: Remember your preferences on subsequent visits.
Examples: Language settings, "Remember Me" functionality.
4.2 By Owner
a) First-Party Cookies
Set directly by our Platform (byru.id or related domains).
We have full control over these cookies.
b) Third-Party Cookies
Set by external services we use (e.g., Google Analytics, cloud providers).
These third parties have their own privacy policies.
4.3 By Function
a) Strictly Necessary Cookies
Purpose: These cookies are essential for the basic functions of the Platform and cannot be disabled.
Cookie NameProviderPurposeDurationBYRU_SESSIONByruUser session managementSessionXSRF-TOKENByruCSRF security protectionSessionauth_tokenByruAuthentication token24 hoursremember_meByru"Remember Me" feature30 days
Legal Basis: Legitimate interest (necessary for service delivery).
Note: These cookies do not require explicit consent as they are essential for Platform operation.
b) Performance & Analytics Cookies
Purpose: Help us understand how users interact with the Platform, which pages are visited most frequently, and technical issues that may occur.
Cookie NameProviderPurposeDuration_gaGoogle AnalyticsDistinguish unique users2 years_gidGoogle AnalyticsDistinguish unique users24 hours_gatGoogle AnalyticsThrottling request rate1 minutebyru_analyticsByruInternal analytics1 year
Data Collected: Pages visited, visit duration, devices used, browsers, geographic location (city/country), traffic sources.
Legal Basis: Consent (for third parties) or legitimate interest (for internal analytics).
Third Parties:
Google Analytics: Google Privacy Policy
c) Functional Cookies
Purpose: Remember your choices and preferences to provide a more personalized experience.
Cookie NameProviderPurposeDurationlanguageByruLanguage preference1 yearthemeByruDisplay theme (light/dark)1 yearsidebar_stateByruSidebar status (open/closed)6 monthsdashboard_layoutByruCustom dashboard layout1 yeartimezoneByruUser timezone1 year
Legal Basis: Consent or legitimate interest (to enhance user experience).
d) Targeting/Advertising Cookies
Status: Currently NOT USED on this Platform.
The Salesforce Web Platform is an internal B2B application and does not use advertising or targeting cookies. If we use this type of cookie in the future, we will update this policy and request your explicit consent.
e) Security & Fraud Prevention Cookies
Purpose: Detect and prevent suspicious activity, unauthorized access, and security threats.
Cookie NameProviderPurposeDurationdevice_idByruDevice identification for security1 yearlogin_attemptsByruPrevent brute force attacks1 hoursecurity_checkByruAdditional security verificationSession
Legal Basis: Legitimate interest (security and fraud prevention).
5. Third-Party Services Using Cookies
We use third-party services that may place cookies on your device:
5.1 Google Analytics
Purpose: Web analytics and understanding user behavior.
Data Collected: Site interactions, demographics, devices.
Privacy Policy: https://policies.google.com/privacy
Opt-Out: Google Analytics Opt-out Browser Add-on
5.2 Cloud Infrastructure Providers
Providers: AWS, Google Cloud, or Azure (depending on deployment).
Purpose: Hosting and content delivery.
Cookies: Technical cookies for load balancing and routing.
5.3 Monitoring & Error Tracking
Providers: Sentry, New Relic, or similar.
Purpose: Performance monitoring and error tracking.
Cookies: Technical cookies for session tracking.
6. Cookie Consent
6.1 Cookies Requiring Consent
In accordance with best practices and data protection regulations:
Strictly Necessary Cookies: Do not require consent (essential for service).
Performance, Functional, Targeting Cookies: Require explicit consent.
6.2 Cookie Consent Banner
When you first access the Platform, you will see a cookie consent banner that allows you to:
Accept all cookies.
Reject non-essential cookies.
Customize cookie preferences by category.
6.3 Changing Preferences
You can change your cookie preferences at any time through:
Cookie Settings in the Platform footer.
Account Settings > Privacy & Security > Manage Cookies.
7. How to Manage and Delete Cookies
7.1 Through Your Browser
You can manage or delete cookies through your browser settings:
Google Chrome:
Click menu icon (⋮) > Settings > Privacy and security > Cookies and other site data
Choose your preference or click See all cookies and site data to manage individual cookies.
Mozilla Firefox:
Click menu (≡) > Settings > Privacy & Security > Cookies and Site Data
Click Manage Data to view and delete cookies.
Safari:
Preferences > Privacy > Manage Website Data
Select cookies you want to delete.
Microsoft Edge:
Click menu (…) > Settings > Cookies and site permissions > Manage and delete cookies and site data
Manage your preferences.
Note: Deleting or blocking all cookies may affect Platform functionality, including your ability to log in.
7.2 Through Platform Settings
Access Cookie Settings in the Platform to:
View active cookies
Enable/disable specific cookie categories
Delete non-essential cookies
7.3 Do Not Track (DNT)
Some browsers have a "Do Not Track" (DNT) feature. Currently, there is no universally accepted industry standard on how to respond to DNT signals, so our Platform does not respond to DNT signals.
8. Cookies and Personal Data
8.1 Personal Data in Cookies
Some cookies may contain or be associated with personal data (e.g., cookies storing user IDs or account preferences). Processing of personal data through cookies is governed by our Privacy Policy and Law No. 27 of 2022 on Personal Data Protection.
8.2 Your Rights
You have the right to:
Withdraw consent for non-essential cookies at any time.
Request information about cookies we use.
Access, correct, or delete personal data associated with cookies.
To exercise these rights, please contact us (see Section 11).
9. Cookie Security
We implement security measures to protect cookies from unauthorized access:
Secure Flag: Sensitive cookies are marked as "Secure" and only sent via HTTPS.
HttpOnly Flag: Authentication cookies are marked as "HttpOnly" to prevent access via JavaScript.
SameSite Attribute: Used to prevent CSRF (Cross-Site Request Forgery) attacks.
Encryption: Sensitive data in cookies is encrypted.
Expiration: Cookies have appropriate expiration periods to minimize risk.
10. Changes to Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
Cookie technologies we use.
Industry best practices.
Legal and regulatory requirements.
Material changes will be notified through:
Notice on the Platform.
Email to registered users.
Update to the "Last Updated" date at the top of this document.
We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Cookie Policy or how we use cookies, please contact us:
PT Solusi Kerah Byru
RedTop Pecenongan, Ruko E1, Kb. Klp., Gambir, Jakarta 10120
Email: ops@byru.id
Phone: +62 811-1916-5742
For questions related to personal data protection, please refer to our Privacy Policy.
12. Additional Information
12.1 Cookies for Users in the European Union
If you access the Platform from the European Union, your cookie processing is also subject to the General Data Protection Regulation (GDPR) and ePrivacy Directive. We comply with applicable cookie consent requirements in your region.
12.2 Legal References
Law No. 27 of 2022 on Personal Data Protection (Indonesia)
GDPR (for EU users)
Global industry best practices
Last Updated: December 2024
1. Introduction
PT Solusi Kerah Byru ("we", "Company", or "Byru") uses cookies and similar tracking technologies on the Salesforce Web Platform ("Platform"). This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, your choices regarding cookies, and further information about cookies.
This Policy should be read together with our Privacy Policy which further describes how we use your personal data and your rights.
2. What Are Cookies?
2.1 Definition
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website or platform. Cookies allow the website or platform to recognize your device and remember information about your visit.
2.2 Types of Tracking Technologies
In addition to cookies, we may also use similar technologies such as:
Local Storage: Stores data locally in your browser.
Session Storage: Stores data for the duration of a browser session.
Web Beacons/Pixel Tags: Small invisible images that help us understand user interactions.
Browser Fingerprinting: Identifies devices based on browser and system configuration.
For convenience, in this policy we refer to all these technologies as "cookies".
3. Why We Use Cookies
We use cookies for various purposes:
Security: Protect your account and prevent fraud.
Authentication: Remember that you are logged into the Platform.
Preferences: Store your settings and preferences.
Performance: Understand how the Platform is used and identify areas for improvement.
Analytics: Analyze usage patterns and trends.
Functionality: Enable certain features within the Platform.
4. Types of Cookies We Use
4.1 By Duration
a) Session Cookies
Duration: Automatically deleted when you close your browser.
Purpose: Remember your activities during a browsing session, such as login status.
Examples: Session ID, temporary authentication tokens.
b) Persistent Cookies
Duration: Remain on your device for a set period (days, months, or years).
Purpose: Remember your preferences on subsequent visits.
Examples: Language settings, "Remember Me" functionality.
4.2 By Owner
a) First-Party Cookies
Set directly by our Platform (byru.id or related domains).
We have full control over these cookies.
b) Third-Party Cookies
Set by external services we use (e.g., Google Analytics, cloud providers).
These third parties have their own privacy policies.
4.3 By Function
a) Strictly Necessary Cookies
Purpose: These cookies are essential for the basic functions of the Platform and cannot be disabled.
Cookie NameProviderPurposeDurationBYRU_SESSIONByruUser session managementSessionXSRF-TOKENByruCSRF security protectionSessionauth_tokenByruAuthentication token24 hoursremember_meByru"Remember Me" feature30 days
Legal Basis: Legitimate interest (necessary for service delivery).
Note: These cookies do not require explicit consent as they are essential for Platform operation.
b) Performance & Analytics Cookies
Purpose: Help us understand how users interact with the Platform, which pages are visited most frequently, and technical issues that may occur.
Cookie NameProviderPurposeDuration_gaGoogle AnalyticsDistinguish unique users2 years_gidGoogle AnalyticsDistinguish unique users24 hours_gatGoogle AnalyticsThrottling request rate1 minutebyru_analyticsByruInternal analytics1 year
Data Collected: Pages visited, visit duration, devices used, browsers, geographic location (city/country), traffic sources.
Legal Basis: Consent (for third parties) or legitimate interest (for internal analytics).
Third Parties:
Google Analytics: Google Privacy Policy
c) Functional Cookies
Purpose: Remember your choices and preferences to provide a more personalized experience.
Cookie NameProviderPurposeDurationlanguageByruLanguage preference1 yearthemeByruDisplay theme (light/dark)1 yearsidebar_stateByruSidebar status (open/closed)6 monthsdashboard_layoutByruCustom dashboard layout1 yeartimezoneByruUser timezone1 year
Legal Basis: Consent or legitimate interest (to enhance user experience).
d) Targeting/Advertising Cookies
Status: Currently NOT USED on this Platform.
The Salesforce Web Platform is an internal B2B application and does not use advertising or targeting cookies. If we use this type of cookie in the future, we will update this policy and request your explicit consent.
e) Security & Fraud Prevention Cookies
Purpose: Detect and prevent suspicious activity, unauthorized access, and security threats.
Cookie NameProviderPurposeDurationdevice_idByruDevice identification for security1 yearlogin_attemptsByruPrevent brute force attacks1 hoursecurity_checkByruAdditional security verificationSession
Legal Basis: Legitimate interest (security and fraud prevention).
5. Third-Party Services Using Cookies
We use third-party services that may place cookies on your device:
5.1 Google Analytics
Purpose: Web analytics and understanding user behavior.
Data Collected: Site interactions, demographics, devices.
Privacy Policy: https://policies.google.com/privacy
Opt-Out: Google Analytics Opt-out Browser Add-on
5.2 Cloud Infrastructure Providers
Providers: AWS, Google Cloud, or Azure (depending on deployment).
Purpose: Hosting and content delivery.
Cookies: Technical cookies for load balancing and routing.
5.3 Monitoring & Error Tracking
Providers: Sentry, New Relic, or similar.
Purpose: Performance monitoring and error tracking.
Cookies: Technical cookies for session tracking.
6. Cookie Consent
6.1 Cookies Requiring Consent
In accordance with best practices and data protection regulations:
Strictly Necessary Cookies: Do not require consent (essential for service).
Performance, Functional, Targeting Cookies: Require explicit consent.
6.2 Cookie Consent Banner
When you first access the Platform, you will see a cookie consent banner that allows you to:
Accept all cookies.
Reject non-essential cookies.
Customize cookie preferences by category.
6.3 Changing Preferences
You can change your cookie preferences at any time through:
Cookie Settings in the Platform footer.
Account Settings > Privacy & Security > Manage Cookies.
7. How to Manage and Delete Cookies
7.1 Through Your Browser
You can manage or delete cookies through your browser settings:
Google Chrome:
Click menu icon (⋮) > Settings > Privacy and security > Cookies and other site data
Choose your preference or click See all cookies and site data to manage individual cookies.
Mozilla Firefox:
Click menu (≡) > Settings > Privacy & Security > Cookies and Site Data
Click Manage Data to view and delete cookies.
Safari:
Preferences > Privacy > Manage Website Data
Select cookies you want to delete.
Microsoft Edge:
Click menu (…) > Settings > Cookies and site permissions > Manage and delete cookies and site data
Manage your preferences.
Note: Deleting or blocking all cookies may affect Platform functionality, including your ability to log in.
7.2 Through Platform Settings
Access Cookie Settings in the Platform to:
View active cookies
Enable/disable specific cookie categories
Delete non-essential cookies
7.3 Do Not Track (DNT)
Some browsers have a "Do Not Track" (DNT) feature. Currently, there is no universally accepted industry standard on how to respond to DNT signals, so our Platform does not respond to DNT signals.
8. Cookies and Personal Data
8.1 Personal Data in Cookies
Some cookies may contain or be associated with personal data (e.g., cookies storing user IDs or account preferences). Processing of personal data through cookies is governed by our Privacy Policy and Law No. 27 of 2022 on Personal Data Protection.
8.2 Your Rights
You have the right to:
Withdraw consent for non-essential cookies at any time.
Request information about cookies we use.
Access, correct, or delete personal data associated with cookies.
To exercise these rights, please contact us (see Section 11).
9. Cookie Security
We implement security measures to protect cookies from unauthorized access:
Secure Flag: Sensitive cookies are marked as "Secure" and only sent via HTTPS.
HttpOnly Flag: Authentication cookies are marked as "HttpOnly" to prevent access via JavaScript.
SameSite Attribute: Used to prevent CSRF (Cross-Site Request Forgery) attacks.
Encryption: Sensitive data in cookies is encrypted.
Expiration: Cookies have appropriate expiration periods to minimize risk.
10. Changes to Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
Cookie technologies we use.
Industry best practices.
Legal and regulatory requirements.
Material changes will be notified through:
Notice on the Platform.
Email to registered users.
Update to the "Last Updated" date at the top of this document.
We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Cookie Policy or how we use cookies, please contact us:
PT Solusi Kerah Byru
RedTop Pecenongan, Ruko E1, Kb. Klp., Gambir, Jakarta 10120
Email: ops@byru.id
Phone: +62 811-1916-5742
For questions related to personal data protection, please refer to our Privacy Policy.
12. Additional Information
12.1 Cookies for Users in the European Union
If you access the Platform from the European Union, your cookie processing is also subject to the General Data Protection Regulation (GDPR) and ePrivacy Directive. We comply with applicable cookie consent requirements in your region.
12.2 Legal References
Law No. 27 of 2022 on Personal Data Protection (Indonesia)
GDPR (for EU users)
Global industry best practices
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